Delivery and payment


Payment: Paypal / Bank transfer / By cash / Cash on delivery

Delivery: European Union / Worldwide / Personal takeover / Czech Republic / Slovak Republic

Payment


Paypal

You can transfer payment for your order to our paypal account. In this type of payment, 6% from the total amount will be added to cover paypal fee.


Bank transfer

It is possible to pay for your order by bank transfer. Parcel will be dispatched after money will reach our bank account. It usually takes 2 - 3 days.
IBAN: CZ8420100000004222242222
SWIFT/BIC: FIOBCZPPXXX
Fio banka, a.s.


By cash

You can pay for your odrer by cash in personal takeover. It is possible to pay in Czech Crowns and Euro. It is not possible to pay by payment card.


Cash on delivery

You will pay for your order after it is delivered to you by postman or you will take over it at your local post office. This option is available only for delivery within Czech Republic and the fee for this service is €2.


Delivery

It is possible to take over your order in person or to delivery it by post. Parcels are sent usually once a week on Monday. When the post office is closed due to holidays, parcels are sent on the next possible working day. Tracking number is provided to each parcel after it is dispatched.
In winter, when temperatures are below zero, it is not possible to send snails by post. Delivery by post i possible only within Czech Republic with added insulation and heating pad (additional charge €2).


Delivery - European Union

Shipping costs is 15€ for orders containing only snails and slugs (any number of them possible). For safe delivery, temperatures in your area need to be between 0 - 30°C, so please check your weather forecast before you order. Parcel is delivered usually within 3 - 10 days. Unfortunately, we are not able to control conditions during the transfer and the delays caused by the carrier. We pack the snails and accessories the best way so especially the snails are able to survive long travel. Transfer is still on the risk of the buyer. If we can, we are still trying to replace dead snails after arrival (shipping costs are not refunded). In the case you will find some dead snail in your delivered parcel (which is very rare), please let me know to our email immediately with the photo of the dead snail. Shipping is also not possible in the winter time when temperatures in the Czech Republic are below zero.

Shipping costs for orders of accessories or combination of snails and accessories are shown in the table below.

Weight Payment by bank transfer or by paypal [EUR]
Up to 5 kg 35
Up to 10 kg 45
Up to 15 kg 65
Up to 20 kg 95
Up to 25 kg 110
Up to 30 kg 130


Delivery - Worldwide

Shipping costs is 21€ for orders containing only snails and slugs (any number of them possible). For safe delivery, temperatures in your area need to be between 0 - 30°C, so please check your weather forecast before you order. Parcel is delivered usually within 7 - 14 days. Unfortunately, we are not able to control conditions during the transfer and the delays caused by the carrier. We pack the snails and accessories the best way so especially the snails are able to survive long travel. Transfer is still on the risk of the buyer. If we can, we are still trying to replace dead snails after arrival (shipping costs are not refunded). In the case you will find some dead snail in your delivered parcel (which is very rare), please let me know to our email immediately with the photo of the dead snail. Shipping is also not possible in the winter time when temperatures in the Czech Republic are below zero.

Shipping costs for orders of accessories are shown in the table below. I am sorry, but at the moment it is possible to place only snails or only other products in one parcel for this type of delivery.

Weight Payment by bank transfer or by paypal [EUR]
Up to 5 kg 90
Up to 10 kg 160
Up to 15 kg 280
Up to 20 kg 365
Up to 30 kg 540


Personal takeover

Ve Lhotce 903/4
Prague 4
142 00
Czech Republic


Czech Republic




Jeseniova 671/103
Praha 3
130 00
Czech Republic




You can visit me on both of these addresses, but it has to be arranged before using email or phone please.

Terraristic fair Živá exotika

You can take over your order also on Terraristic fair Živá exotika which is held each month (except summer holidays) in Prague at Výstaviště Holešovice at tables number 129 - 130.


Dates of the fair in the 2017: 16.9., 21.10., 11.11., 2.12. 2017


Terraristic show Hamm (Germany)

Delivery to Hamm show is usually possible. Delivery fee of 10€ is applied. Only snails can be delivered.


Delivery - Czech Republic


Czech Post - Parcel Delivery To Hand

The parcel is usually delivered in one or two days. You will be informed about the parcel movement using text messages from Czech Post. Tracking number is also provided for each parcel. Price is based on the weight of the parcel.

Weight Payment by bank transfer [CZK] Cash on delivery payment [CZK]
Up to 5 kg 150 200
Up to 10 kg 170 220
Up to 15 kg 220 270
Up to 20 kg 250 300
Up to 30 kg 290 340


Czech Post - Parcel Delivery To Post Office

The parcel is usually delivered in one or two days to your local post office. You will be informed about the parcel movement using text messages from Czech Post. Tracking number is also provided for each parcel. Price is based on the weight of the parcel.

Weight Payment by bank transfer [CZK] Cash on delivery payment [CZK]
Up to 5 kg 130 180
Up to 10 kg 150 200
Up to 15 kg 190 240
Up to 20 kg 210 260
Up to 30 kg 240 290


Delivery - Slovak Republic

For safe delivery, temperatures in your area need to be between 0 - 30°C, so please check your weather forecast before you order. Parcel is delivered usually within 3 - 7 days. Unfortunately, we are not able to control conditions during the transfer and the delays caused by the carrier. We pack the snails and accessories the best way so especially the snails are able to survive long travel. Transfer is still on the risk of the buyer. If we can, we are still trying to replace dead snails after arrival. In the case you will find some dead snail in your delivered parcel (which is very rare), please let me know to our email immediately with the photo of the dead snail. Shipping is also not possible in the winter time when temperatures in the Czech Republic are below zero.

Shipping costs are shown in the table below. payment is possible only by bank transfer or paypal.

Weight Payment by bank transfer [EUR]
Up to 5 kg 10
Up to 10 kg 12
Up to 15 kg 14
Up to 20 kg 16


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